Seeking Alpha

8x8 Recognized with Five Stevie Awards for Customer Service and Technology Excellence

Gold, Silver, and Bronze honors spotlight 8x8 platform innovation and the people delivering world-class customer experiences CAMPBELL, Calif.--(BUSINESS WIRE)-- 8x8, Inc. (EGHT) (NASDAQ: EGHT), the ...
Business Wire

8x8’s Latest Platform Innovations Enable Organizations to Bridge Customer Experience Gaps and Deliver Superior End-to-end Customer Engagement

CAMPBELL, Calif.--(BUSINESS WIRE)--8x8, Inc. (NASDAQ: EGHT), a leading integrated cloud contact center and unified communications platform provider, today highlighted the latest enhancements to the ...
Business Wire

8x8’s AI-powered Intelligent Customer Assistant Drives Customer Experience Success and Enhanced Contact Center Performance

CAMPBELL, Calif.--(BUSINESS WIRE)--8x8, Inc. (NASDAQ: EGHT), a leading integrated cloud contact center and unified communications platform provider, today announced that 8x8 Intelligent Customer ...
Nasdaq

8x8 Expands AI Self-Service Capabilities with Voice Interactions for 8x8 Intelligent Customer Assistant

8x8 Contact Center Customers Can Now Add Voice Self-Service Capabilities Via Open Beta Program “Whether a contact center has thousands of agents or less than 100, organizations are recognizing that ...
Seeking Alpha

8x8 Earns Industrywide Recognition for Innovation, Customer Experience, and AI Leadership

8x8 was awarded Best Communications Provider-Enterprise by the Comms Council UK. The awards acknowledge accomplishments within the unified communications and VoIP industry every year. 8x8 was ...
Nasdaq

8x8 Extends AI-Powered 8x8 Intelligent Customer Assistant for Enhanced Voice and Digital Customer Engagement

Even More Personalized, Conversational AI Self-Service Offering Driving Increased 8x8 Customer Adoption with Over One Million Interactions to Date AI-powered voice self-service enables the automation ...
CMS Wire

8x8 Expands Its AI Intelligent Customer Assistant for Enhanced Customer Engagement

Even More Personalized, Conversational AI Self-Service Offering Driving Increased 8x8 Customer Adoption with Over One Million Interactions to Date CAMPBELL, Calif.– October 17, 2024 — 8x8, Inc.

8x8 Expands Secure Pay Globally to Automate Compliant Payments Across Digital Channels

CAMPBELL, Calif., January 22, 2026--8x8, Inc. (NASDAQ: EGHT) expands the global availability of 8x8 Secure Pay ...
CMS Wire

8x8 Delivers Latest AI Advancements and Customer Engagement Capabilities to Cloud CX Platform

CAMPBELL, Calif.--(BUSINESS WIRE)--Nov. 7, 2024-- 8x8, Inc. (NASDAQ: EGHT), a leading business communications, CX, and Communications Platform as a Service provider, today announced recent innovations ...
No Jitter

8x8, A Different Communications Provider

8x8 chose to develop its own technology and become a vertically integrated company. I sent a survey to 210 cloud/hosted communications providers. 8x8 was one of the responders to the survey. 8x8, has ...
SDxCentral

8x8’s Latest Platform Innovations Enable Organizations to Bridge Customer Experience Gaps and Deliver Superior End-to-end Customer Engagement

These include for cross-organization customer engagement, for 8x8 Contact Center and UC to eliminate the reactive nature of customer service, and to provide Public Switched Telephone Network (PSTN) ...