Have an emergency? Dial 911. What about before we had 911?

PHOENIX — Phoenix has implemented artificial intelligence (AI) to streamline its 911 system, allowing human dispatchers to focus on life-threatening emergencies while AI handles routine non-emergency ...

Neighbor's call to dispatchers mentioned ex-boyfriend who had been on the run for months ...

A widespread power outage left shoppers in the dark, disrupted traffic and briefly affected Aurora's ability to receive 911 calls.

Certain non-emergent or low-acuity 911 callers in Aurora can be connected to virtual emergency physicians.

Hillsborough County Fire Rescue (HCFR) is partnering with telemedicine platform MD Ally to change how the department handles the thousands of non-emergency calls dispatchers receive every year.

TUCSON, Ariz (KGUN) — Calling 911 in Tucson doesn't always mean police are rushing to an emergency. The first step is simply getting the call through. This year, the average wait time for a 911 call ...

HIGH POINT, N.C. — Newly released 911 calls are providing new insight into what happened the day a 15-year-old boy was seen walking along a Thomasville roadway — the same day investigators say former ...

Newly released 911 calls are shedding light on the chaos and fear inside a Fayetteville restaurant after two brothers were ...