The professional atmosphere of a typical workplace setting can inhibit the direct and honest expression of emotions such as anger and frustration. Yet even in the most business-like environments, ...

How would you feel about saying phrases like “I need help with this project” or “I deserve a promotion” to a colleague or boss? If you’re like most people, these are pretty scary sentences to say in a ...

Most of us crave closure and clarity in the workplace, Leighton added, and a lone “hey” feels too open-ended. Some online ...

The odds are that you’ve worked with at least one incredibly passive-aggressive person during your career. Usually, this type of behavior is awful for team morale, motivation, and dynamics. In some ...

This might be the most disgusting news story ever: A pizza shop owner in Philadelphia intentionally planted mice into two competitors' restaurants to sabotage their businesses. Wow. Two years ago, I ...

Tension: We fear direct confrontation but also crave honesty and respect in our interactions. Noise: Conventional wisdom says we should ignore subtle digs or respond in kind—neither solves the deeper ...

It’s Monday morning, and your team meeting is already off track. Your manager is running through a rapid-fire list of updates—half of which are news to most people in the room. You’ve been trying to ...

Part of the problem is the assumption that knowing what good communication looks like is the same as doing it. It’s not. We might recognize poor communication in others, like an unclear email, a ...

Workplace communication is more complex than ever. Employees manage emails, Zoom calls and customer interactions without always realizing when their tone, pacing or engagement is off. AI is stepping ...