Amazon has agreed to pay $309 million and provide other benefits in a class action settlement with customers who claimed they ...

Amazon.com Inc. has reached a settlement, which plaintiffs counsel estimates to total $1 billion, in consumer fraud class ...

The company reaches a deal to compensate shoppers dating back to 2017 who returned an item but never got a refund or received ...

The lawsuit, filed in 2023, alleged that Amazon caused "substantial unjustified monetary losses” for consumers who returned an item but were still charged for it.

Amazon has agreed to pay $309 million to resolve a nationwide class action lawsuit alleging that the company improperly denied refunds or recharged customers af ...

Over the years, Amazon has become well known for its simple and easy return policy, allowing for smooth, hassle-free returns and quick refunds within 30 days of delivery. As the holiday season ...

Some of America’s top retailers are busy with a new strategy when it comes to the return of products. Walmart and Amazon, two of the retail giants, are among the two that are changing the process of ...

From amping up staffing by the thousands, to launching new initiatives to meet the surge in demand, companies such as Amazon are making changes to its operations as the busiest time of year rolls out.

Amazon Prime’s return policy is, without exaggeration, the reason I’ve been a member for nearly 10 years. It’s a cornerstone of the Prime membership’s value proposition, primarily because it removes ...

HOUSTON — A class-action lawsuit filed in federal court accuses Amazon of breaching its own refund policies, and KHOU 11 viewers say they’re experiencing the same thing. Since our original report on ...

With the retail landscape, both online and brick and mortar, being as vast as it is, it is more than likely that a consumer will end up making an impulse purchase or two as they go along. The silver ...