After buying a brand new Nvidia GeForce RTX 4090, one Redditor was left shocked when a small repair, only requested out of fears over future complications, came back quoted at almost $1,000 more than ...

Asus Pledges To Fix Warranty Service, Including Refunding Affected Users The PC maker is pledging to make the changes after a meeting with review outlet Gamers Nexus, which has been documenting the ...

Asus has just issued a public apology for the "confusion and frustration," it acknowledges has been caused by its RMA process, and the company also says it's now going to revise its prices for repairs ...

What just happened? Issues regarding Asus's customer service came to a head last month when Gamers Nexus reported on an outrageously overpriced ROG Ally RMA. In response to widespread consumer ...

Asus has launched a new Drop Zone initiative at select ASUS Exclusive Stores, allowing customers to drop off their laptops for repair without visiting a standalone service center. This aims to enhance ...