The bot ecosystem is maturing, and larger organizations are starting to adopt communication platforms that let bots take part in enterprise workflows. There is a growing opportunity for bot builders ...

Last week, one entrepreneur told me something funny. He said, “I built a grid trading bot, but the bot is doing its own comedy show.” I laughed, but he was serious. His bot was buying at the wrong ...

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An app called Poe will now let users make their own chatbots using prompts combined with an existing bot, like ChatGPT, as the base. First launched publicly in February, Poe is the latest product from ...

Estimates place the number of contact center agents in the United States at roughly 1.8 million, and the industry’s turnover rate averages between 30 percent and 45 percent. Those statistics are ...

Researchers have developed “link-bots”—modular, self-propelled chains that achieve complex group behaviors using only basic geometric connections and vibration. In a recent Science Advances article, ...