H&M's digital sales are rising, but the omni-channel mix is wrong and online innovation is hopelessly behind the curve. A wily move to appoint Christopher Wylie? It’s hardly unknown for a fashion ...

As the click-and-collect model becomes increasingly popular with retailers and consumers, its growing adoption is borne out by recent industry statistics: According to a survey by the International ...

Click and collect services are becoming key to driving conversions, both online and in the store, new research from Cybertill, a leading cloud-based software innovator has revealed. With almost three ...

Online commerce giant Amazon is looking to offer a grocery service that’ll allow customers to order items online and then pick them up from a dedicated facility at a time that suits them. While such ...

Click-and-collect, a.k.a. BOPIS, boasts a number of very strong positives for both retailers and their customers. Retailers save on shipping costs while leveraging their in-store inventories to ...

Forbes contributors publish independent expert analyses and insights. Kiri Masters covers trends in retail media and marketplaces. Click-and-collect (also known as BOPIS, or “buy online, pick up in ...

When shoppers come to the store to pick up items ordered online, 37% make additional purchases that they were not planning on, according to new research from OrderDynamics. But "superconsumers" – ...

LONDON, Aug 11 (Reuters) - British retailer Marks & Spencer (MKS.L), opens new tab has resumed taking click and collect orders for clothing after a nearly four-month hiatus following a cyber hack and ...