Success fueled by growing demand for new user engagement models and advanced appointment scheduling to enable safer customer interactions. TORONTO, Jan. 7, 2021 /PRNewswire/ - Coconut Software, the ...
As customer needs grew more complex—spanning account assistance, retirement planning, and fraud resolution—BNH's service model revealed opportunities for improvement. Walk-ins disrupted workflows, ...
National Bank's commitment to modernizing its client experience to meet the growing demand for digital and remote services led them to partner with Coconut Software. This strategic initiative aimed to ...
TAMPA, Fla. and SASKATOON, SK, Dec. 8, 2025 /PRNewswire/ - Coconut Software announces a strategic partnership with Suncoast Credit Union, Florida's largest credit union, to implement a unified ...
SASKATOON, March 26, 2020 /PRNewswire/ - Coconut Software, a leading enterprise level customer engagement technology provider, announced the priority release of their new remote meeting capabilities ...
The new solution enables financial institutions to serve more clients and reduce wait times without the added overhead of increasing staff. With Meet on Demand, financial institutions can eliminate ...
After successfully running a pilot program in the fall, Coconut makes its unique four-day workweek program permanent for its 90+ employees. SASKATOON, SK, March 08, 2022 (GLOBE NEWSWIRE) — Coconut ...
LACONIA, N.H. and SASKATOON, SK , Dec. 1, 2025 /CNW/ - In response to evolving customer expectations and increasing demands on branch operations, Bank of New Hampshire (BNH) has entered into a ...