Forbes contributors publish independent expert analyses and insights. Anna Shields, organizational conflict and workplace mediation expert. Conflict resolution has been on the organizational agenda ...

Conflict resolution is a way for two or more parties to find a peaceful solution to a disagreement among them. When a dispute arises, often the best course of action is assertive communication that ...

We all have different needs in conflict, understanding this is the first step. Source: BorisJovanovic/iStock In relationships, many of us are drawn to people who are different from ourselves — as the ...