Customer feedback is the key to evaluating and improving your business operations, especially in the service industry. Few methods of getting responses from customers are better than a survey.

Word allows you to create forms, which you then can use for online data entry, to publish on the Web, or to print. Let’s say you would like to create an evaluation form for your upcoming seminar. You ...

Nowadays, several ways exist to take customer feedback or understand the market’s needs. Online Survey using Forms is one of the best ways to understand market trends by creating custom surveys.