The nation's first 911 emergency call was placed by an Alabama state politician on this day in history, Feb. 16, 1968. The landmark moment came four years after the shocking unreported murder of a New ...

An emergency sign displayed on a bus asking pedestrians to "call 911" concerned people online after a brief video of the message gained over three million views. The video was uploaded by Philadelphia ...

The Emergency SOS feature on iPhone lets you quickly call local emergency services. The iPhone 14 introduced two new safety features, Crash Detection and Emergency SOS via Satellite. When you make an ...

Although call centers can be beneficial in a few ways, like requiring less work and providing reliable contact, they have their challenges, like being slow or not offering monitoring. Regardless of ...

Police forces in the UK are seeing a “record number” of false calls to 999, the UK’s emergency services number, and the culprit is apparently Android. As the BBC reports, Android 12 added an ...

Communicating with loved ones or reaching 911 is crucial during an emergency. In situations where phone lines are down, iPhone 14 and later can connect to satellites to help contact emergency services ...

Hold times for 911 calls in Portland are far longer than the national standard, which specifies that 90% of calls should be answered within 15 seconds. According to the city’s Bureau of Emergency ...

This video investigates the growing shortage of 911 dispatchers. From burnout to budget constraints, we reveal why call centers struggle to maintain these vital positions. Learn how cities in North ...

Ransomware attacks in particular threaten to disrupt services. Calling 911 is meant to save lives. But the emergency service, and others like it, are also viewed as ripe targets for criminally minded ...