Meta-analysis points to characteristics associated with perceived difficulty ...

Some patients continually cancel their appointments, ignore your medical directions, treat your staff rudely, or send you harassing emails. Do you have to tolerate their behavior? No, these are all ...

A systematic review of 45 studies found that physicians perceive one in six patient visits in non-psychiatric clinics as ...

In this systematic review, 17% of primary care patients were perceived as difficult by physicians, particularly those with ...

Last week, I visited the American Museum of Natural History in New York with my kids. As I stared at one particular giant dinosaur, I thought to myself, "Hey, that's me!" Indeed, the magnificent ...

As rewarding as being a healthcare provider is, there are also stressful moments, sometimes brought on by the need to deal ...

I treated my first difficult patient as a medical student rotating on internal medicine. He was admitted unconscious with diabetic ketoacidosis, and the doctors saved his life. When he regained ...

We've been focusing on addressing anger and rage for the past several weeks. Before we move on to other topics, let's think about how to set effective treatment targets. I thought I'd end the ...