One of the biggest mistakes I see organizations make today is how they handle change. A company will undergo change for many reasons — some will merge to become bigger and more stable, to remain ...

As company leaders continue to update their daily operational systems and how they conduct business with clients in a modern age, it's no easy feat to get the team on board in one fell swoop or bring ...

Change management is among the most complex and challenging processes Global 2000 organizations face. Indeed, many IT service quality problems can be linked directly to poor change-management ...