As technology continues to evolve, so does the future of service operations and in particular how knowledge can improve productivity and knowledge worker outcomes. Advancements in natural language ...

This year may see knowledge management more directly intersect with law firms’ growing adoption of artificial intelligence, ...

In today’s fast-paced business landscape, the need for speed has become a driving force. Organizations that fail to adapt quickly to changing market demands often fall behind their competitors. This ...

The Aviation and Missile Command’s Data Analytics Center recently became the Business Transformation Office — reflecting the office's expanded mission of streamlining processes and improving ...

HOUSTON--(BUSINESS WIRE)--APQC, the benchmarking and best practices research firm, has named eight organizations as recipients of its 2025 Excellence in Knowledge Management (KM) recognition program.

The programme conducts participatory mapping of policies and key actors across sectors and local ecosystems to integrate government entities and non-government actors and institutions (NGOs, CBOs, ...

Executives are laser-focused on optimizing their most valuable assets – people, intellectual property, and proprietary technology. But many overlook one asset that has the power to drive revenue, ...