With the breadth of most compliance programs in large international organizations and the number of policies and reports to follow, it can be easy to lose focus of the bigger picture and fall into the ...

Join Hyperion Research and CounselLink on September 14th at 11 AM CST for the latest ELM trends and learn how to successfully prepare and launch a legal metrics program. If you are unable to attend ...

Over the past several months, we have discussed a number of metric examples. It is important to place these in a context of organizational accountability. Where does accountability lie for the ...

Those of us who read this magazine regularly know about security metrics. We have read about their value and seen monthly examples of useful metrics and what to do with them. But, ladies and gentlemen ...

Effectively managing cybersecurity programs is a bottom-line issue. Learn how to provide specific, measurable metrics targeted to your stakeholders. When it comes to measuring the performance of their ...

A CX metrics program is much more than a dashboard of numbers reported out at regular intervals. Instead, a CX metrics program should support a company’s business and brand objectives by guiding how a ...

In lean times, a business process metrics program might seem like something that’s nice to have but not essential. However, identifying, redesigning, and monitoring just one critical business process ...

Without a solid security metrics program, organizations will struggle to institute risk management in meaningful ways and could be basing their security on false assumptions, an expert panel warned at ...