Customers of companies such as Octopus Energy, British Gas, E.ON Next, OVO Energy, Scottish Power, and EDF have been warned about a new 90-day rule - which could see them get a cash payout. On BBC ...

People in a remote valley who have waited decades to get mains electricity to their homes have said they could not use it ...

Energy customers across Britain who experience problems during smart meter installations are now entitled to receive £40 in automatic compensation following regulatory changes implemented by Ofgem ...

Some households could be left without hot water and heating if they don’t make the “vital” switch to a modern smart meter. The major energy supplier explained RTS meters, which were first introduced ...

British Gas, Octopus, EDF and OVO customers are in line for a £40 boost under a new rule. Energy customers could soon be handed £40 automatically if their supplier fails to meet tougher service ...

Customers with OVO, E.on Next, Octopus Energy, British Gas and Scottish Power are being urged to record a meter reading on the precise day they relocate. The alert has been issued by Ofgem, the energy ...

Octoplus is the energy giant's free rewards programme that can save customers up to £271 a year.

Households supplied by OVO, E.on Next, Octopus Energy, British Gas and Scottish Power are being urged to submit a metre reading on the precise day they relocate. The alert has been issued by Ofgem, ...

Households have been alerted to a new 90-day rule that could result in compensation payments ...