Boyer, Ken, Roger Hallowell, and Aleda Roth. "E-Services: Operations Strategy, A Case Study and a Method for Analyzing Operational Benefits." Journal of Operations Management 20, no. 2 (April 2002).

Operational excellence is an integral part of how CORE Construction serves its clients. The key to this commitment is evaluating the company’s performance against key attributes including project ...

The International Rescue Committee (IRC), to date, has not undertaken analyses on the cost-efficiency of the procurement process undertaken by Global Supply Chain. Understanding the cost- efficiency ...

This a client case study of a direct-to-customer company moving from third-party to opening its own ecommerce fulfillment center. The business has another channel fulfilled internally which will stay ...

The practical application of a theory or idea is the most effective way of demonstrating its usefulness. Case studies allow for the dissection of practical applications to uncover the thinking that ...

This descriptive case study analyzes more than 5000 operational risk incidents from a major New Zealand bank to document risk patterns within a concentrated, dual-regulated banking environment. Using ...

The General Motors Grand Rapids Metal Fabrication Plant houses four operational areas in its 2,000,000-sq.-ft. facility: Tool & Die Operations, Blanking, the Press Room, and Metal Assembly. The Press ...