Optus has launched its push to talk mobile service for Australian consumers. Aiming squarely at the youth market, the service will cost 95c a day for casual use or AU$14.95 per month on a plan. The ...
The competition regulator said it was concerned that the remedies available to customers of Optus who complained of a faulty mobile handset were limited to the manufacturer's express warranty policy.
On Sunday morning, Optus announced it was increasing the monthly charge for users from AU$15 to AU$25 from August, as well as dropping its free inclusion in mobile plans. In a bid to sweeten the deal ...
Optus is offering more data and up to $450 credit to entice new customers to upgrade their smartphone on the Optus network, while existing customers are also being offered credit for a trade-in.
The Australian Communications and Media Authority (ACMA) has issued formal notices to a trio of telcos after finding each had failed to validate customer details when moving between carriers. Medion ...
The Federal Court has ordered Optus Mobile to pay $100 million penalty for engaging in unconscionable conduct in the sale of mobile phones and contracts, and for subsequent debt collection practices ...