The era that spawned Enron, Tyco and Adelphia has turned, and on its heels is a new trend to get back to the basics of ethical business practices. In my role as a process analyst, I’ve found that the ...

One of the biggest mistakes I see organizations make today is how they handle change. A company will undergo change for many reasons — some will merge to become bigger and more stable, to remain ...

Change management is among the most complex and challenging processes Global 2000 organizations face. Indeed, many IT service quality problems can be linked directly to poor change-management ...

According to a recent study by KPMG, approximately 93% of all U.S. multinational organizations are undergoing some level of transformation in their business models—ranging from adjusting business ...

Contingency management theory says there’s no one-size-fits-all approach — leaders must adapt strategies based on people, ...

Agile boasts a collaborative structure, which naturally leads to greater transparency and communication for tech teams. By design, it has a short feedback loop compared to other methodologies. When ...