Here is how I like to break down action, with the ACTION acronym helping to solidify those steps into a practical strategy.

When you have employees in conflict, the resulting tension can sabotage the performance of everyone in the office. Resolving conflict smooths things over and channels the negative feelings into ...

One challenge for the business process movement has always been the tradeoff between deep analysis and improvement-oriented actions. Process analysis—understanding and measuring a process and the ...

The Climate Action Plan (CAP) focuses on mobilizing the university’s strengths to advance just and equitable climate solutions that address mitigation, adaptation and resilience. Input from campus and ...