Like most countries boasting modern telecommunications systems, Australia has been implementing Voice over IP (VoIP) services. After a slow start, what began as a mild flirtation is now becoming an ...

Marguerite Reardon started as a CNET News reporter in 2004, covering cellphone services, broadband, citywide Wi-Fi, the Net neutrality debate and the consolidation of the phone companies. As Internet ...

When it comes to measuring quality of service, experience is all that counts Judging by the gamut of responses to my recent blog post "The lie that is Voice over IP," the verdict on VoIP is still out.

Has VoIP quality been getting worse? Yes. That's the conclusion arrived at by Brix Networks, and it has real implications for the current debate over network neutrality. The report made several ...

Network managers generally focus on quality of service (QoS) as the only means of monitoring and managing the quality of IP services. But while managing packets for loss, jitter, or delay is important ...

If you've purchased a business Voice-over-IP (VoIP) phone service, then you're undoubtedly savoring the bliss of lower calling rates as well as integrating your phone data with your other business ...

Increased attention to voice quality in IP networks is placing more focus on the evolving standards that are needed by quality initiatives. The use of quality monitoring and advanced real-time ...

eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...

We post a lot about VoIP, and Skype in particular. But even with all the new phones and gadgets coming out, VoIP still isn’t at the level of landlines where things “just work”™. Here are 11 tips on ...

Voice over IP call quality and reporting gained another helping hand with the recent partnership between Texas Instruments and Network Physics. Developed to deliver optimised end-user experiences for ...

The cord-cutting movement isn’t limited to consumer cable and Netflix. As Voice over Internet Protocol communication matures and as high-speed Internet becomes cheap and ubiquitous, an increasing ...

As Internet phone service heads toward the mainstream, the industry still has quality issues it needs to address, say experts. Momentum is building for services that let consumers make phone calls ...