ATLANTA, Jan. 30, 2019 (GLOBE NEWSWIRE) -- Jacada, Inc., provider of Autonomous CX solutions today announced that it has released Jacada Interact 11, the latest release of its Customer Service Robotic ...
LONDON, Aug. 2-- International Data Corp., a provider of market intelligence and advisory services, issued the following news release: IDC announces the release of a new IDC PlanScape, Implementing ...
As a new class of automation portends to alter how businesses operate, it’s easy to neglect the technologies that preceded them. Don’t make that mistake. Together, generative AI and RPA have the power ...
Brad Beumer, CX & contact center automation lead for UiPath, talks about strategies that bring AI and Robotic Process Automation (RPA) into the contact center. The last two years presented huge ...
ServiceNow Inc. today debuted a new release of its Now Platform that introduces a robotic process automation tool, as well as an expanded collection of industry-specific features. ServiceNow’s Now ...
ATLANTA, March 12, 2019 (GLOBE NEWSWIRE) -- Jacada, Inc., provider of Autonomous CX solutions designed to automate customer service operations, and improve the customer experience, announces today a ...
RPA brings to mind humanoid robots replacing human employees, but it’s actually much more benign (and beneficial) than that. With all the recent discussion about the AI-driven ChatGPT, Google Bard and ...
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