Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. Agencies can apply artificial intelligence more strategically by ...

Voice AI and cloud contact center solution enables smarter service delivery, automation, real-time insights, and unified ServiceNow experience for academic institutions As digital transformation ...

ServiceNow demonstrates a strong competitive advantage through innovative product development, strategic customer engagement, and robust post-sale support. ServiceNow's collaboration with Nvidia and ...

Enterprise software giant ServiceNow and AI-focused startup CoreWeave announced plans to invest billions of dollars in the U.K., in a vote of confidence for Prime Minister Keir Starmer as he looks to ...

ServiceNow Inc (NYSE:NOW) has unveiled AI agents specifically designed for the telecom sector. Created using NVIDIA Corp (NASDAQ:NVDA) AI Enterprise software and the NVIDIA DGX Cloud platform, these ...

The shift from traditional, on-premise phone-system call centers to cloud-based call centers provides greater flexibility, scalability and cost efficiency. Coud-based call center solutions are quickly ...