SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the leading digital workflow company that makes work, work better for people, has been named a Leader in the 2020 Gartner Magic Quadrant ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More ServiceNow cut its teeth in IT service management (ITSM) and IT ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, today announced expanded generative AI capabilities, case ...

ServiceNow is a powerful cloud-based ITSM tool that streamlines workflows and service management in IT, HR, and customer service. During our testing, we were impressed with its ability to automate ...

ServiceNow and Salesforce are two common tools for IT service management (ITSM) needs. The biggest difference is that ServiceNow was built for the IT operations side of the business, whereas ...

On its face, the idea of having technology custom-made for your federal agency sounds great. One-size-fits-all solutions often do not work well in the federal IT sector; the Smithsonian Institution’s ...

ServiceNow NOW and Atlassian TEAM are well-known providers of IT Service Management (ITSM) solutions. ServiceNow, through its Now Platform, and Atlassian, through the Jira Service Management, have ...

From its early roots in IT service management, ServiceNow is spreading out to streamline the way people request help and action across the enterprise ServiceNow has quietly risen to become one of the ...

Blender maker Vitamix has rolled out its ServiceNow IT service management (ITSM) software beyond the confines of the IT department to automate tasks across the business. The company, which has 900 ...

SANTA CLARA, Calif.--(BUSINESS WIRE)-- ServiceNow (NYSE: NOW), the leading digital workflow company that makes work, work better for people, has been named a Leader in the 2020 Gartner Magic Quadrant ...

IT service management (ITSM) is simply how information technology (IT) teams manage all the processes and activities required to design, build, deliver, and support IT services—it encompasses the ...

ServiceNow offers great workflow automation and thorough service management features that can enhance enterprise operations. But its complexity and expense may be too much for smaller organizations ...