Three people have died after a botched Optus network upgrade on Thursday prevented around 600 emergency calls to Triple Zero across South Australia, Western Australia and the Northern Territory. South ...

Mark A Gregory has received funding from the Australian Research Council, the Australian Communications Consumer Action Network grants program and the auDA Foundation. He is a life member of the ...

TPG Telecom says a second death may be linked to a customer being unable to call Triple Zero (000) on their Samsung mobile phone, following an incident in the NSW Blue Mountains in September. Last ...

Optus has released a much-anticipated review into September's network outage that left hundreds of people unable to reach Triple Zero (000) and was linked to two deaths. The review, by experienced ...

A second death may be linked to a triple-zero failure from some devices on the TPG Telecom network, a Senate inquiry has heard. Early investigations into the first fatality indicated ageing Samsung ...

TPG chief executive says he has ‘no idea’ why his telco only learned of its customer’s death on Monday Get our breaking news email, free app or daily news podcast Anika Wells’ office was wrongly told ...

Senators have accused the telecommunications industry and the office of Communications Minister Anika Wells of a cover-up after it emerged that a death linked to the failure of a Samsung device to ...

Mark A Gregory has received funding from the Australian Research Council, the Australian Communications Consumer Action Network grants program and the auDA Foundation. He is a life member of the ...

Making a call to triple zero (000) for a life threatening or time-critical emergency is something most of us learn how to do when we first use a phone. But do you know how a Triple Zero call actually ...