When Ken Fine worked for Medallia, he was focused on the qualitative understanding of customer journeys, but qualitative data is only one piece of a very important puzzle. There’s also the matter of ...
SAN FRANCISCO--(BUSINESS WIRE)--Heap, the leading digital analytics provider, today announced the expansion of their mobile autocapture capabilities to new development frameworks for Android and iOS.
SAN FRANCISCO--(BUSINESS WIRE)--Heap, the leading digital insights provider, today announced the general availability of the industry’s first fully integrated single-click session replay capabilities ...
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