Learn about the direction performance management is heading and how the most effective trends can help manage your team.

When it comes to processes that employers, managers, and leaders dread, it’s likely to be performance management. And unfortunately, according to Gartner research, 71% of CHROs agree that managers are ...

In HR and talent management, Performance Improvement Plans (PIPs) have long been the standard approach to addressing performance issues. Ostensibly designed to help employees improve, PIPs often serve ...

In part one of this series we discussed how most organizations fall midway on the quality management continuum for their organizational structure, competence assurance and procedural adherence. Though ...

BOSTON--(BUSINESS WIRE)--GoTo, the leader in cloud communications and IT, today introduced AI Quality Management, a key workforce engagement management (WEM) offering for GoTo Connect Contact Center.

A quality management system (QMS) is essential to a safe and efficiently run diagnostic radiology department, providing quality clinical images while maintaining patient and staff radiation doses as ...