Cynthia S. Kao is a U.S. Air Force Veteran, documentary filmmaker and Director of Communications, Marketing, & UI/UX at Operation Code. User-centered communications considers your audience or users' ...

In the social sector, many are hailing “user-centered design” as a revolutionary advance. It is the first of the Principles for Digital Development (defined in consultation with nearly every major ...

Silicon Valley has long sought to remake Washington in its own image. Throughout Barack Obama’s presidency, technology company executives regularly sounded off on what, from their perspective, the ...

In one of my previous Search Engine Land columns, SEO Smackdown: Information Architecture vs. Technical Architecture, I reviewed some of the differences between IA and technical architecture. When our ...