Employee feedback often reveals practical fixes that transform how teams operate daily. We asked industry experts to share how their companies solicit and act upon employee feedback — and how that ...

When Diane Gayeski, a professor of strategic communications at Ithaca College, receives an essay from one of her students, she runs part of it through ChatGPT, asking the AI tool to critique and ...

Ignore your employees and they’ll go away. Just ask Elon Musk whose heavy-handed leadership as he took the helm at Twitter resulted in a mass exodus of employees — and not just the ones he asked to ...

Providing feedback does not always yield the anticipated outcome. Beyond ensuring that directions are clear, managers need to understand what motivates their employees. Try out these five approaches ...

For some players, the practice area early in tournament week can look like a garage sale—with sticks, towels and training aids of all shapes littering the ground around their space on the range. These ...

Customer feedback is one of the quickest and most efficient ways to improve your business. After all, who would know better than your customers what you do well and what could use improvement? The ...

As businesses set new goals and standards for themselves in the new year, they should place extra emphasis on retaining customers and acting upon the valuable feedback they receive. Embracing customer ...

In today’s feedback economy, consumers exercise their voice at will across an ever-increasing number of channels. Some of this feedback is solicited and some unsolicited. How can dealerships leverage ...