123inkt, a Dutch reseller of printer ink cartridges, has accused HP of intentionally sabotaging non-HP ink cartridges via a failure date, pre-programmed in the firmware of some HP laser ink printers.

HP has generated a massive backlash from the community following the latest software update for the printers, according to Ars Technica. Some users are complaining that they could no longer use ...

HP Inc. partners say all the hubbub surrounding a firmware update that prevented some cloned cartridges from working with HP printers misses the point: namely that off brand cartridges are breaking HP ...

HP have decided to prove how their printers are awful by releasing a firmware update that blocks third-party Ink. HP has restricted users from using third-party inks and rival companies’ inks in their ...

HP Inc. subsidiarity HP PPS Australia Pty Ltd will compensate customers who bought printers equipped with a feature designed to prevent the use of third-party manufactured ink cartridges. The ...

Not long after Samsung sold its printer business to HP, its new owner has HP printer owners up in arms over printers no longer accepting non-HP branded ink cartridges. HP has said that in its latest ...

HP is pushing over-the-air firmware updates to its printers, bricking them if they are using third-party ink cartridges. But don’t worry, it’s not a money-grab, says the company – it’s just trying to ...

Last week, HP printer users around the world were inconvenienced when their devices stopped printing and threw up an error message, seemingly out of nowhere. Fast ...

Update (9:30 PM, 9/15/2017): According to an HP spokesperson, this feature has not been reactivated. The statement provided to ET reads: "Earlier this week a media outlet in Europe inaccurately ...

Guess what? They're right. While HP took its time getting back to me, I tried a third-party ink cartridge in my HP OfficeJet Pro 8610. Sure enough, it didn't work. Instead, I was informed that the ink ...