Angry over cramped WestJet seats? How backlash shows a regulation gap

The airline has said its reconfigured cabins underwent 'an extensive safety and certification process' and were signed off by ...

WestJet speeds review of non-reclinable seats amid passenger backlash

By Allison Lampert Jan 13 (Reuters) - WestJet Airlines is speeding up a review of its non-adjustable economy seats to as early as this week, following a highly publicized backlash by passengers ...

WestJet reverses course on tighter seat layout plan following criticism

Since October, WestJet had added an extra row of seats to nearly two dozen aircraft.

WestJet seat U-turn exposes risks for airlines squeezing economy passengers

By Allison Lampert and Rajesh Kumar Singh MONTREAL, Jan 22 (Reuters) - Canada's WestJet abruptly walked back a rollout of ...
980 CJME

New WestJet economy seats cause comfort, safety concerns for Regina flyer

Rob Noble says his return flight from Cancun was on a newly-reconfigured WestJet aircraft with a narrower seat pitch in some rows, and the six-foot-two passenger was eventually moved to an emergency ...
SaltWire

PAM FRAMPTON: WestJet reversal draws cheers from the cramped seats

In a classic ‘well, the other guys got away with it’ approach, WestJet Group CEO Alexis von Hoensbroech explained the ...