Xfinity advised power must be restored to both a customer’s home and local network before internet and phone services can return.

SHREVEPORT, La. -- If your internet is down and your television is blank, you're not alone if you're a Comcast/Xfinity customer in the local area. The company's service went down before 7 p.m.

GRAND RAPIDS, Mich. — It's been a headache for Becca Richards and those who live around her, trying to get their Xfinity Wi-Fi back on for the past six days. It's going to be seven days tomorrow," ...