SAN FRANCISCO, Nov. 18, 2025 /PRNewswire/ -- Zendesk, a pioneer in AI-powered service, has deepened its long-standing collaboration with Microsoft to bring Zendesk's service directly into Microsoft's ...

Zendesk aims to integrate Forethought’s self-learning AI agents across multiple customer service channels and platforms.

Expanded Zendesk integrations underscore Higher Logic Vanilla’s commitment to improving the support capabilities of B2B and B2C organizations by enabling faster resolutions, self-service options, and ...

In this face-off between two customer service-focused help desk giants, I compare Freshdesk Omni and Zendesk for Customer ...

SAN RAMON, Calif.--(BUSINESS WIRE)-- Five9, (NASDAQ: FIVN), provider of the leading CX intelligent platform, today announced enhancements to its integration with Zendesk Talk Partner Edition (TPE) ...

NEW YORK – Zendesk at its one-day customer experience event, Zendesk Showcase, today announced its acquisition of Smooch Technologies, providers of a platform for connecting businesses with customers.

NinjaOne Launches Zendesk Integration to Simplify IT and Boost Productivity New integration between automated endpoint management and service management leaders delivers a centralized platform for IT ...

Zendesk today announced it has been recognized as a Strong Performer in The Forrester Wave™: Customer Service Solutions, Q1 2026, which Zendesk sees as a reflection of the company's product strength, ...

SINGAPORE--(BUSINESS WIRE)--Zendesk, Inc. (NYSE: ZEN) today announced an integration with Discord that makes it easier for game developers and publishers to solve customer service issues directly in ...