Some patients continually cancel their appointments, ignore your medical directions, treat your staff rudely, or send you harassing emails. Do you have to tolerate their behavior? No, these are all ...

Last week, I visited the American Museum of Natural History in New York with my kids. As I stared at one particular giant dinosaur, I thought to myself, "Hey, that's me!" Indeed, the magnificent ...

Please provide your email address to receive an email when new articles are posted on . At least once a week, Emily L. Weis, MD, MS, says she has a challenging consult or patient interaction in her ...

The difficult patient often upsets the staff, sends negative reverberations throughout the practice, causes stress and frustration, and can even cause a loss of revenue based on their behaviors and ...

Meta-analysis points to characteristics associated with perceived difficulty ...

Behavioral flags in electronic health records are designed to to help prevent violence against clinicians, but the flags might also prevent some patients from receiving full care, according to a ...

Every dentist has probably had patients with unrealistic expectations, a penchant for practice-hopping, or not complying with treatment plans. One presenter at the Chicago Dental Society 2025 ...

We've been focusing on addressing anger and rage for the past several weeks. Before we move on to other topics, let's think about how to set effective treatment targets. I thought I'd end the ...

Prevalence of difficult encounters among clinic patients was 0.17; characteristics that increased difficulty included depression, chronic pain. HealthDay News — Providers perceive 17% of clinic ...