What is the Customer Service Level? - 5 Customer Service Standards
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erp-information.com
What is the Customer Service Level? - 5 Customer Service Standards
The article tells about the customer service level, example of customer service level,parameters to be maintained and the standards of customer level.Customer service level is the percentage of occasions on which the order is delivered as promised. Parameters to be maintained are -order fill rate- Stock out rate- Probability of on time delivery ...
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